“Why are people not cleaning up their own messes?”
When you get to the top of the Lad Bible, you’ll find an advertisement for the “Bathroom Composite Board.”
It’s supposed to help clean out your bathroom and even offer you a free shower.
But when I visited the company’s headquarters, I found the board completely missing.
I also found the entire process of cleaning your bathroom a bit confusing.
I asked for help on the Lad board’s Facebook page.
It wasn’t until I got a response that I realized it was a fake.
“If you have questions or have any suggestions, please contact our office at 604-746-6338 or email us at [email protected],” the company said in a post.
“Thanks for your help.”
The board is just for the Ladies.
There’s no way to tell if it’s the Ladies, or if the board was installed at the behest of the business.
(The business’ website, which advertises itself as a “family friendly boutique,” doesn’t list any of its employees.)
The company’s Facebook post does say it has “bathroom cleaning solutions,” but none of the bathroom components that make up the board come with cleaning supplies.
The board does list a “Free Dryer” option, but only if you sign up for a free trial.
A $20,000 warranty covers all components, not just the dryer.
But the company doesn’t offer any support, either.
“We do not accept returns, exchanges or cancellations for any reason,” it says.
The company is still listed on Yelp as a family friendly boutique, which is why I couldn’t help but ask if I could get a sample of the board.
“You can’t use the product,” the woman at the store told me.
“It’s not for you to use.”
I had a hard time finding the board in my search.
So, I emailed Lad to ask if it had any response.
“Thank you for your email,” the post reads.
“Sorry this is not an easy task to answer.
Please use our online forum to help us find the board.”
But Lad’s forum is littered with other customer complaints about the board, as well as the company itself.
The first person to reply told me they were having trouble finding the bathroom component, which it says was “manufactured in a small factory in China.”
“I have to wait two weeks for it to arrive, and I have to pay over $60,” one woman wrote.
“I feel like I’ve been scammed,” another woman wrote in reply.
Lad’s response said it was “working on” providing the board for free.
But, in a message to The Huffington Post, a Lad spokesperson said the company was working with a third-party manufacturer to help supply the board: “We are aware of the issue and are working to fix it.”
I reached out to the company again for comment, and it told me that it’s “working with a local manufacturer to fix this issue and provide the board to all our customers.”
Lad also said it’s working with “several other manufacturers” to improve its product, but it would not say how many.
“All of our products are made in our U.S. factories,” a Lad spokeswoman told me, “and we take every step to ensure we do not use materials from outside our manufacturing footprint.”
Lad has also said that the board has been approved by the U.K. Food Standards Agency, and Lad’s website says that the company is committed to “fair trade and fair use of materials.”
A spokesperson for the Food Standards Authority in the U, however, told HuffPost that the regulator’s authority is limited to products “that are manufactured in or imported into the U